Ringfence listens to every call handled by your voice agents or human reps in parallel, flags unauthorized promises, factual hallucinations, and script drift within 3.2 seconds — and generates an exportable, regulator-ready audit trail.
Modern voice agents sound remarkably human. But when a model faces conversational friction or a hesitant lead, it improvises unapproved discounts, quotes hallucinated deductibles, or skips required disclaimers. By the time legal finds out, you're reviewing a customer dispute.
You deploy voice agents across thousands of daily calls with no real-time oversight into what was committed on the line.
A non-intrusive stream interceptor that inspects every syllable against your approved scripts, CRM ground truth, and federal regulations.
Ringfence checks live voice calls against your approved rule set and external data sources simultaneously.
Detects unapproved discounts, promotional duration extensions, and "lifetime" guarantees that deviate from your active offer sheet. Surfaces exact timestamps and quotes within 4 seconds.
Cross-references spoken policy limits, pricing, and appointment availability against your live CRM APIs in real time, not the model's stochastic memory.
Guarantees mandatory disclosures, cancellation windows, and opt-out clauses are accurately read — preventing regulatory fines before customer disputes arise.
Detects high-pressure closing patterns: repeated artificial urgency framing, speaking over explicit customer objections, and refusing stated "no" decisions.
Confirms express recording consent was obtained prior to credit card capture or personal data intake, redacting sensitive digits automatically.
Experience our compliance engine in action. Select an agent quote preset or write your own dialogue to see real-time compliance evaluation.
Estimate the commercial exposure of unmonitored call drift and discover the quantifiable ROI of automated voice governance for your organization.
Ringfence operates as an out-of-band monitoring stream. It never introduces latency or points of failure to your live call audio.
Provide a read-only webhook or SIP stream from Vapi, Retell, Synthflow, or your human dialer feed. Ringfence never routes or interferes with calls.
Upload your approved sales scripts, pricing sheets, and regulatory disclosures. Our engine converts them into deterministic rule parameters automatically.
Every call is transcribed and checked with 3-4s latency. Spoken claims are cross-checked with live CRM records (Salesforce, Zendesk) via API.
Flagged calls route into a streamlined review queue. Generate tamper-proof, timestamped compliance audit logs with single-click PDF/JSON exports.
Ringfence is completely platform-agnostic. Ingest parallel call streams from Vapi, Retell, Twilio, or Bland AI with simple webhooks or SIPREC feeds.
Add Ringfence as an out-of-band assistant listener. Vapi streams bidirectional audio chunks and partial transcripts seamlessly.
{
"assistant": {
"serverUrl": "https://api.ringfence.online/v1/streams/vapi",
"serverUrlSecret": "rf_sec_994a821e90b",
"complianceStream": {
"enabled": true,
"audioEncoding": "pcm_16000",
"auditRuleset": "campaign_auto_warranty_v3"
}
}
}Every tier includes all 6 detection engines, review queues, and exportable audit trails. 14-day free trial on all plans.
No. Ringfence does not place, route, or generate calls. We are a compliance monitoring layer that operates alongside your current voice stack (Vapi, Retell, Synthflow, Bland AI) or human rep dialers via parallel stream ingestion. Think of Ringfence as an automated legal observer sitting on the line.
Standard detection latency is 3.2 seconds from the moment a statement is spoken on the call. For live monitoring teams, flags can be pushed via real-time WebSockets to a supervisor dashboard. For post-call audits, processed records appear in your review queue immediately upon call completion.
Every flagged call in the review queue can be cleared, disputed, or escalated with a single click. When a supervisor marks a phrase as cleared, Ringfence's active rule tuning feedback loop learns the nuance, dynamically minimizing future false positives without loosening your core compliance boundaries.
By default, Ringfence stores encrypted transcripts and isolated audio clips directly surrounding flagged deviations. Full call audio retention is customizable on Growth and Enterprise tiers based on your specific regulatory requirements. We never train public foundation models on your call data.
Yes. Approximately 35% of all calls monitored by Ringfence are human agents on traditional SIP or dialer streams. The compliance rule engine, CRM cross-checks, and audit trail generation work identically whether the speaker is an LLM agent or a human representative.
Connect one voice agent stream in under 15 minutes. See your first flagged call and complete compliance audit within 24 hours.