Every tier includes the full rule engine, review queue, and audit trail — the difference between tiers is monitored call volume, data retention, and support level. All plans include a 14-day free trial; no credit card required to start.
Any call ingested from a connected source and checked against your rule set, regardless of length or whether it was flagged. Calls under 15 seconds (typically voicemail or immediate hangups) aren't counted.
If you exceed your plan's included volume, additional calls are billed at the per-call overage rate on your next invoice — we don't cut off monitoring mid-month. You'll get a usage alert at 80% and 100% of your included volume.
Paying annually gets 2 months free on Starter and Growth (effectively a 17% discount). Enterprise contracts are quoted annually by default with quarterly payment options available.
Upgrade anytime and the new limits apply immediately, prorated for the rest of the billing cycle. Downgrades take effect at the start of your next billing cycle so you don't lose access mid-month.
No — Ringfence is priced on paid tiers starting at $390/mo, with a 14-day free trial (no credit card required) so you can validate it against your own call volume before committing.
No. Starter caps reviewer seats at 3; Growth and Enterprise include unlimited reviewers. Pricing scales with call volume, not headcount, since compliance teams tend to be small and call volume is the actual cost driver on our end.
You can export your full audit trail (transcripts, flags, decisions) at any point during or after your subscription. We retain data for 30 days post-cancellation to allow for export, then permanently delete it per our Privacy Policy.
Usually yes, once volume clears roughly 15,000 calls/month — Enterprise contracts are quoted individually based on volume, retention needs, and integration scope.
14-day free trial. No credit card required.